Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping timeframe for Hollander products?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your bedding and furniture?
Yes, all Hollander products come with a limited 1-year manufacturer's warranty that covers defects in materials and workmanship under normal household use.
What is your return policy for home textiles?
We offer a 30-day return window for most items. For hygiene reasons, bedding and pillows must be returned in their original, unopened packaging to be eligible for a full refund.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
Are your materials sustainably sourced?
Hollander is committed to quality and ethics. Many of our textiles are OEKO-TEX certified, ensuring they are free from harmful chemicals and produced under sustainable conditions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.